Letter: Bus company doesn't seem concerned about mistakesIt seems that all the complaints on bus service we are hearing this year are pretty much the same ones we heard last year. Perhaps the learning curve is a little flat.
By: Jeff Beman, Worthington, Worthington Daily Globe
It seems that all the complaints on bus service we are hearing this year are pretty much the same ones we heard last year. Perhaps the learning curve is a little flat.
Of the three families that I have spoken with about these issues, all tell me that phone calls to the busing company are not returned.
I wonder why my friends lie to me, since Mr. Knutson (the bus terminal manager) in the story says he addresses complaints the same day? Where is this bus terminal anyway, so my lying friends can go apologize in person?
I’m sure they are sorry that they thought the bus company should be interested in correcting the problems with transporting our children to and from school, instead of trying to claim the kids are going with their friends and that it’s the kids that are at fault. (One day, every kid in Brewster went home with a friend?)
I noticed that nowhere in the whole article was there any mention of concern or apology for any mistakes in this situation. There is room for a lot of them, I think — maybe with the bus company, or maybe with those who decided to hire them.
This year, my grandson is not riding the bus for his kindergarten year. I’m glad he won’t be able to cause problems for the bus company.
Unlike Mr. Knutson, I don’t consider “the high 90s” close enough when were talking safety of our kids. Winter is coming. Picture kids left behind or not picked up when its 20 below.