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E-mail scam targets Frontier Internet customers

WORTHINGTON -- Frontier Communications has alerted the Worthington Area Chamber of Commerce to an e-mail scam targeting Frontier internet customers by "phishing" for information.

WORTHINGTON -- Frontier Communications has alerted the Worthington Area Chamber of Commerce to an e-mail scam targeting Frontier internet customers by "phishing" for information.

The term phishing is used to describe the practice of luring unsuspecting Internet users to a fake Web site or using authentic-looking e-mail with the real organization's logo to steal passwords, financial or personal information.

Frontier customers who receive an e-mail with "Account Verification" in the subject line should not follow the instructions on the e-mail, as it is not from the company. The e-mail states an upgrade will be taking place soon, or that the company's data base is being cleaned of old information. It asks that the customer verify their e-mail address and password.

Customers not aware of the fraudulent nature may be tempted to answer the e-mail, as it states the details of each account are needed so as not to be deleted.

There are a variety of e-mails circulating stating they are from Frontier, but the company says no representative of FrontierNet will ever ask you to disclose you password via e-mail.

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If in doubt, check to see where the email originated.

"FrontierNet will always use a FrontierNet e-mail address when sending any electronic communications to our customers," a news release states. "We normally include our phone number in case you have any questions or wish to confirm the validity of the e-mail."

Anyone with questions or concerns can contact customer service at 1-800-239-4430.

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